The Roads and Transport Authority (RTA) announced on Wednesday that Keolis MHI Rail Management and Operation LLC has taken over the responsibility of operating and maintaining Dubai Metro as well as the operation of Dubai Tram from Serco Middle East. The handing/taking over coincided with the 12th anniversary of Dubai Metro, which started operation on 09/09/2009. Since then, the metro services recorded highly successful global indicators in terms of safety and operational efficiency as reflected in trips punctuality of 99.7 per cent and ridership of more than 1.706 billion passengers until the end of last August.

The handing/taking over of operations ceremony, which was held at Al Rashidiya Metro Depot, was attended by Mattar Mohammed Al Tayer, Director-General, Chairman of the Board of Executive Directors of the Roads and Transport Authority. Attendees also included Serco Group Middle East CEO Phil Malem, Keolis Group International CEO, Bernard Tabary, Director of Transport Security at Dubai Police Brigadier Obaid Al Hathboor, Executive Vice President, Chief Regional Officer, Europe, Middle East and Africa of Mitsubishi Heavy Industries, Ltd, Kentaro Hosomi, and Senior Vice President, Regional CEO, Middle East of Mitsubishi Corporation, Kenji Ohta. During the event, Al Tayer honoured Brigadier Al Hathboor and Colonel Mohammed Al Abbar, Deputy Director of Transport Security at the Dubai Police for the efforts of the Department in maintaining the security and safety of various mass transit means. He also Awarded Phil Malem and several officials of Serco Group in recognition of their efforts in running the operation and maintenance works of Dubai Metro over the past years

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https://gulfnews.com/uae/dubai-metro-tram-operations-maintenance-taken-over-by-keolis-mhi-1.82108860